CRTC Landmark Decisions

We encourage you to read these landmark decisions of the Canadian Radio-television and Telecommunications Commission (CRTC), as these regulations affect our operations.
CRTC Decision 2006-52 Statement of Consumer Rights
CRTC Decision 2006-14 Regulatory Framework for SILEC
CRTC Decision 2005-28 Regulatory Framework for Voice Communications Services using Internet Protocol (VoIP Services)
CRTC Decision 2005-13 Remedies to combat automatic dialers and modem hijacking
CRTC Decision 2005-3 Direct Toll Decision
CRTC Decision 2004-35 Changes to the Telemarketing Rules.
CRTC Decision 2001-756 Regulatory framework for the small incumbent telephone companies.
CRTC Decision 2000-745 Changes to the contribution regime.
CRTC Decision 2000-24
and 2000-24-1
Finals standards for quality of service indicators for use in telephone company regulation and other related matters.
CRTC Decision 99-16 Telephone service to high-cost serving areas.
CRTC Decision 99-5
and 99-5-1
Review of contribution regime of independent telephone companies in Ontario and Quebec.
CRTC Decision 97-19
and 97-19-1
Forbearance: regulation of toll services provided by incumbent companies.
CRTC Decision 97-18
and 97-18-1
Implementation of price cap regulation. Decision regarding interim local rate increases and other matters.
CRTC Decision 97-9 Price cap regulation and related issues.
CRTC Decision 97-8 Local competition.
CRTC Decision 92-12 Competition in the provision of public long distance, voice telephone services and related resale and sharing issues.
CRTC Decision 96-6 Regulatory framework for independent telephone companies in Quebec & Ontario